Privacy Policy

Effective Date: 1 April, 2025
Last Updated: 1 June, 2025

Raksha Foundation ("we", "our", or "us") is committed to protecting the privacy and security of all individuals who visit our website, engage with our programs, or share their personal information with us. This Privacy Policy outlines how we collect, use, store, and protect your data, and your rights concerning that information.
By using our website (www.rakshafoundation.org), donating to our cause, subscribing to our communications, or engaging with any of our services, you agree to the terms of this Privacy Policy.

1. About Raksha Foundation
Raksha Foundation is a registered non-profit organization (NGO) based in Mumbai, India. We are committed to animal welfare and children’s education for underprivileged communities. Our website and online services are operated in accordance with applicable Indian laws.

2. Information We Collect
We may collect the following categories of personal and sensitive personal data (as defined under Indian law) through our website or directly from individuals:
a. Personal Information

b. Sensitive Personal Data

c. Automatically Collected Data

3. How We Use Your Information
We use the collected information for the following purposes:

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Payment Processing
We do not store your card or payment information directly. All online donations are processed via secure, PCI-DSS-compliant third-party payment gateways (e.g., Razorpay, Instamojo, or PayU). These gateways may collect your payment details under their own privacy policies, which we encourage you to review.

5. Cookies & Tracking
Our website may use "cookies" and similar technologies to enhance user experience. These include:

You can choose to disable cookies through your browser settings, though this may impact your experience on the site.

6. Data Storage & Security
We take data protection seriously and implement reasonable security practices to protect your information, including:

While we follow best practices, no system is 100% secure. By using our services, you acknowledge the inherent risks associated with online data transmission.

7. Data Sharing & Disclosure
We may disclose your information only under the following circumstances:

All third parties are bound by confidentiality obligations and data protection standards.

8. Legal Basis & Compliance
Our data practices comply with:

We will also adhere to new regulations, including the Digital Personal Data Protection Act (DPDPA), 2023, upon its full enforcement.

9. Children’s Privacy
We do not knowingly collect personal data from children under the age of 18 without the consent of a parent or guardian. If you believe that a child has provided us personal data without permission, please contact us and we will promptly remove such information.

10. Communications & Opt-Out
By providing your contact information, you consent to receive updates, newsletters, donation appeals, and impact stories from Raksha Foundation.
You may opt out at any time by:

11. Access, Correction & Deletion of Your Data
You have the right to:

To exercise these rights, please contact our Data Privacy Officer at privacy@rakshafoundation.org. We will respond within the legally stipulated time frame.

12. International Data Transfers
Raksha Foundation primarily stores and processes data within India. If any data is transferred outside of India (e.g., for cloud services), it will be protected under equivalent security and privacy standards and with contractual safeguards in place.

13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. Your continued use of our website or services after such changes signifies your acceptance.

14. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Data Privacy Officer
Raksha Foundation
Mahalaxmi (W), Mumbai, Maharashtra

📧 Email: info@raksha.love
📞 Phone: +91 96533-85663

🛡️ Thank You for Trusting Us
Your privacy is important to us — because behind every number is a life we aim to protect.
Whether you support a child or rescue a stray, we are committed to safeguarding your trust.

Privacy Policy

Full name

Email address

Phone number

Postal address

Date of birth

PAN number (for 80G donation receipts)

Donation amount and history

b. Sensitive Personal Data

Financial/payment information (through secure third-party gateways)

Health information (for medical volunteers or specific child sponsorships, if provided)

c. Automatically Collected Data

IP address

Browser type and version

Operating system

Website usage statistics (via cookies or analytics tools)

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3. How We Use Your Information We use the collected information for the following purposes:

To process donations and provide 80G tax exemption receipts

To send donation confirmations, thank-you letters, and updates

To register and manage volunteers or program participants

To personalize and improve user experience on our website

To send newsletters and impact reports (if subscribed)

To comply with legal and regulatory obligations

For internal record-keeping, research, and auditing

Session cookies for basic website functionality

Analytics cookies (e.g., Google Analytics) for tracking site usage

Preference cookies to remember your settings or language

You can choose to disable cookies through your browser settings, though this may impact your experience on the site. ​ 6. Data Storage & Security We take data protection seriously and implement reasonable security practices to protect your information, including:

SSL encryption on our website

Secure access controls for sensitive records

Regular backups and audits

Restricted access to authorized personnel only

While we follow best practices, no system is 100% secure. By using our services, you acknowledge the inherent risks associated with online data transmission. ​ 7. Data Sharing & Disclosure We may disclose your information only under the following circumstances:

With service providers strictly for operational support (e.g., mailing platforms, payment processors)

With auditors or legal consultants for compliance purposes

With government authorities, if required by law or court order

Internally within Raksha Foundation for program administration

All third parties are bound by confidentiality obligations and data protection standards. ​ 8. Legal Basis & Compliance Our data practices comply with:

The Information Technology Act, 2000

The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Relevant sections of the Indian Contract Act, Income Tax Act (for donations), and local NGO compliance guidelines

Clicking the "Unsubscribe" link in any email

Contacting us at privacy@raksha.love

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11. Access, Correction & Deletion of Your Data You have the right to:

Request access to your personal information

Request correction of any inaccuracies

Withdraw consent or ask us to delete your data

File a complaint regarding data handling

3. How We Use Your Information
We use the collected information for the following purposes:

You can choose to disable cookies through your browser settings, though this may impact your experience on the site.

6. Data Storage & Security
We take data protection seriously and implement reasonable security practices to protect your information, including:

While we follow best practices, no system is 100% secure. By using our services, you acknowledge the inherent risks associated with online data transmission.

7. Data Sharing & Disclosure
We may disclose your information only under the following circumstances:

All third parties are bound by confidentiality obligations and data protection standards.

8. Legal Basis & Compliance
Our data practices comply with:

11. Access, Correction & Deletion of Your Data
You have the right to: